Terms of Service
Last updated: April 2026
Welcome to LAN eSIM (getlan.net). By purchasing or using our services, you agree to the following terms.
1. Product Description
LAN eSIM provides prepaid mobile data plans delivered as digital eSIM activation codes (QR codes). All products are data-only — no voice calls or SMS are included. LAN eSIM is a reseller; the underlying network service is provided by licensed mobile network operators in each destination country.
2. Eligibility
You must own an eSIM-compatible, carrier-unlocked device to use our products. Please verify device compatibility before purchase. We are not responsible for purchases made for incompatible devices.
3. Delivery
eSIM QR codes are delivered digitally via our website immediately after successful payment. The QR code is displayed on the order confirmation page and sent to the email address provided at checkout.
4. Activation & Usage
- Data validity begins upon first connection at the destination
- Enable Data Roaming on your device for the eSIM to function
- Plans are non-transferable and for single-device use only
- Data speeds may vary depending on location, network conditions, and congestion
5. Pricing & Payment
All prices are displayed in USD. Payments are processed by third-party payment providers. Prices may change without notice, but confirmed orders will be honored at the price shown at checkout.
6. Refunds
Please refer to our Refund Policy for details.
7. Limitation of Liability
LAN eSIM is not liable for:
- Network outages or coverage gaps in destination countries
- Inability to use eSIM due to device incompatibility or carrier lock
- Data speeds, which may vary by location and network conditions
- Any indirect, incidental, or consequential damages arising from use of our products
8. Intellectual Property
All content on getlan.net, including text, graphics, logos, and software, is the property of LAN eSIM and is protected by applicable intellectual property laws.
9. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from or related to these terms or the use of our services shall first be resolved through good-faith negotiation. If no resolution is reached, disputes shall be submitted to the competent courts at the operator's place of business in the People's Republic of China.
11. Contact
Email: [email protected]
Live Chat: Available on our website